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SAS® Customer Intelligence 360
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  • Welcome to SAS Customer Intelligence 360
  • What’s New
  • User’s Guide
  • Administration Guide
    • Preparing Your Site
    • Administration
    • Managing Data
    • Setting Up Data Collection
    • Preparing Your On-Premises Data
    • Integrating with Other Systems
      • How to Integrate with SAS Customer Intelligence 360
      • Setting Up Authorization
      • Configuring Agents for an Access Point
        • General Agent
        • Direct Agent
        • Optimize Agent
        • Diagnostics Agent
        • Upgrading Agents and Agent SDK
      • Injecting Events into SAS Customer Intelligence 360
      • Streaming from SAS Customer Intelligence 360
      • Integrating with Content Management Systems
    • Working with Connectors
    • Deploying Decision Images
    • Security and Auditing
    • Appendix: Workflows System Notifications
  • Developer’s Guide for Mobile Applications
  • Data Dictionary
  • Programming Interfaces
  • Environment Setup Guide
  • Glossary
  • Accessibility
  • Other Resources
Administration Guide
 

General Agent

  • Prerequisites for the General Agent
  • Download the General Agent
  • Install and Configure the General Agent
  • Configure SSL for the Java Runtime Environment
  • Encrypting Credentials
  • Start the General Agent
  • Upgrade the General Agent
  • Integrating the Agent with Content Management Systems
  • Creating a Custom On-Premises Agent Using a Sample
  • Run the General Agent as a Service
  • Command Reference for the General Agent
Last updated: October 6, 2026
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